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Business English

Business Speaking

Business vocabulary and stable conversational patterns for effective communication with overseas customers.

Business vocabulary and stable conversational patterns for effective communication with overseas customers.

Duration

19 topics, 900+ speaking constructions

Practice

155 hrs, including
54 hours of speaking

IT Business vocabulary

formal and informal

Soft Skills

boost communication skills

This course would be good for you if

You have no speaking practice

You stress a lot at meetings with English-speaking customers and forget even simple business constructs.

You don't sound professional

I get a C1 level in my written tests, but I use simple speech constructions in my speech and realise that I don’t sound professional.

You talk slowly

You would like to articulate your thoughts more clearly, speak faster, with less accent and sound more natural.

Your results after the course

01 Fluent in communicating with foreign colleagues and customers

You interact fluently with foreign colleagues and customers, creating comfort in communicating and achieving your goals in English.

02 You have a rich vocabulary

You have a mastery of topical phrasal verbs, idioms and sustained expressions, giving your English a distinctive flavour and expressiveness.

03 Confident in yourself and your English

Demonstrate your English skills with confidence and professionalism, raising the bar for the quality and effectiveness of your communication.

Soft Skills you will learn on the course

Critical thinking

The ability to analyze complex problems, evaluate evidence, and make informed decisions.

How we do it

  • Work with brain teasers and discuss ethical dilemmas
  • Incorporate different points of view
  • Describing graphs/charts
  • Brainstorm ideas and solutions to problems

Creative thinking

The ability to think outside the box, come up with innovative ideas and solutions.

How we do it

  • Present yourself in a very unusual (e.g. arrogant / indifferent etc.) way
  • Write a story using only phrasal verbs
  • Play word games like Alias, crossword puzzles or word associations
  • Answer tricky questions based on language peculiarities

Emotional intelligence and resilience

The ability to identify and regulate your own emotions and understand the emotions of others, persevere and bounce back from setbacks, while maintaining a positive attitude and mindset.

How we do it

  • Give and receive both negative and positive Feedback
  • Read a failure story and reflect on three positive things about it
  • Discuss ways to set and achieve goals

Adaptability and Negotiation skills

The ability to adjust to changing circumstances, learn new skills and navigate unpredictable situations.

How we do it

  • Encourage students to ask question on the go
  • Organize debates on controversial topics
  • Chang team members to adapt to working with different people
  • Act out negotiation situations

Collaboration & problem-solving

The ability to identify and analyze problems, evaluate possible solutions, and develop and implement effective strategies to navigate challenges.

How we do it

  • Do role-play activities
  • Work with challenges that require to collaborate and use clues to find solutions
  • Analyze real-world case studies that present complex problems

Public speaking and self-confidence

The ability to stay calm and focused under pressure, being able to convey ideas, express emotions, and engage listeners through clear and compelling communication.

How we do it

  • Analyze and discuss well-known stories, exploring narrative elements such as plot, character development, and themes
  • Prepare presentations on the given topic
  • Acknowledge and celebrate your progress and achievements

Leadership

The ability to inspire and motivate others, while also being able to delegate tasks and manage a team.

How we do it

  • Read situations and identify leadership styles
  • Role-play scenarios where you must assume leadership roles and make decisions, emphasizing effective communication and decision-making
  • Give an inspiring and memorable speech on the given topic

Support 24/7

Customer Success

will help with any organisational issue, being present at every Skype session and all chats.

Mentors

will answer any questions, inspire and support you as you progress through the training.

Personal tutors

are ready to accompany and help to assimilate the training material in a professional manner.

Each lesson includes

Speaking practice

with a mentor

Interactive exercises

on the platform

Flashcards with new vocabulary

300+ cards with a translation

Materials on the platform

access link will be sent to your email

Сертификат

Подтверди свое обучение пройдя финальный экзамен на курсе. Сертификат дает точное представление о пройденном материале для работодателя.

Цифровой сертификат высылаем по запросу на email после успешного прохождения курса.

Рекомендационное письмо

Рекомендательное письмо

Получи детальную индивидуальную характеристику, которой ты усилишь свое CV. Работодатель может связаться с нами в любой момент

Можешь оставить наши контакты работодателю. Мы ответим на его письмо или звонок на английском и порекомендуем тебя.

Отметка Linkedin

Проактивные люди – мечта HR! Покажите потенциальному работодателю, что постоянно обучаетесь.

Укажите, что прошли обучение английскому и soft skills в секции “Лицензии и сертификаты” в бизнес соц. сети LinkedIn.

Сертификат в Linlkedin

FAQs

1. What will this course give me?

On this course we will develop soft and hard skills.

Your personal results at the end of the course:
✅ you will confidently communicate with customers
✅ use advanced business vocabulary during meetings
✅ start and participate in small talks
✅ talk about company processes and your satisfaction with them

2. Why the course has 19 topics and only 10 speaking sessions?

The full course Business English consists of 19 extensive topics (including Revisions – consolidation of the learnt material).

Each topic is learnt over several conversation sessions (usually 2-5 speaking sessions) and the full course takes about 4 months of intensive work of 2-3 hours per week with the teacher and homework.

After completing 10 speaking sessions, you can extend your studies.

3. What topics are covered in this course?

The topics are explored from different perspectives and thus develop not only conversational English skills, but also critical thinking, negotiation and articulation skills and other soft skills. For example, when we look at the topic of job satisfaction, we discuss both employee satisfaction and the criteria for employee satisfaction with their employer. The way we look at topics in the course allows us to look at the bigger picture and helps us learn to think outside of the box when dealing with work situations.

Some of the topics we cover are:

  • ●  Self Introduction + Building a small talk
  • ●  Multitasking VS Concentration
  • ●  Meetings
  • ●  Getting your Point Across
  • ●  Arguing in English: Art of persuading others
  • ●  Art of giving Feedback

More details of the course programme can be found in the Course Program section.

4. What is the cancellation and posponing policy?

1. Postponement, cancellation and absences of individual classes
All classes are on an initially agreed upon schedule between the instructor and the student. This can be either a fixed or a floating schedule (as agreed with the instructor).

To cancel/reschedule a class, the instructor must be notified via Skype.
If a class is cancelled for less than 5 hours or the student does not attend the class, the student will be charged for the class as a lesson, 100% of the time, except in cases of force majeure*.

*force majeure events are defined as:
– communication circumstances – loss of internet connection less than 2 hours before the lesson; not more than once a month;
– family circumstances – death of relatives;
– planned holiday, business trip or sick leave (you should write about it in the class chat/personal chat with the instructor and Customer Success Manager and provide confirmation).

 

2. Postponement, Cancellation and Missing Group Classes
All classes follow the originally agreed upon schedule between the instructor and the group.

When a student is unable to attend a class for any reason, the instructor must be notified in advance. In this case, the instructor will provide a recording of the class (at the student’s request).

If a student is absent from a group lesson for any reason other than force majeure*, he/she will be charged as if the lesson had been taught, at 100%. Fees can be rescheduled only in cases of force majeure*.

*force majeure cases are recognised as:
– communication problems – loss of internet connection less than 2 hours before the lesson; not more than once a month;
– family circumstances – death of relatives; – planned holiday, business trip or sick leave (you should write about it in the chat room of the class/personal room).
you should write to the class chat/personal chat with the instructor and Customer Success Manager and provide confirmation).

5. Will I get a recording of the lesson?

Yes! We record Skype lessons for both group and individual lessons, as long as you and the other group members don’t mind. The videos will be saved in the chat room for 30 days, so at any time you will be able to view the necessary part of the lesson, repeat the material or make necessary notes.
We respect the trust of our customers, so we undertake not to use the recorded lessons for our purposes without your consent and we ask you to reciprocate – forwarding, publishing on the Internet or downloading the video is a violation of copyright and is not legal.

Free speaking session with a mentor

На групповой сессии вы заглянете внутрь нашей обучающей платформы, познакомитесь с ментором, пройдете несколько интерактивных упражнений и получите другие бонусы.

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