1. Conditions and procedure for providing the Services
1.1. Consulting services are provided in full subject to 100% (one hundred percent) payment by the Customer.
1.2. Some courses and events determined by the Contractor may have a test (unpaid) period, the duration of which is not more than 10 (ten) days. After the expiration of the specified period, subject to continued participation in the course or event, participation in certain courses and events is paid. The test period is also subject to payment.
1.3. The fact of purchasing consulting services is an unconditional acceptance by the Customer of this Offer Agreement. The Customer who has used the services of the Contractor shall be considered as a person who has entered into a contractual relationship with the Contractor.
1.4. Upon proper fulfillment by the Contractor of its obligations under this Offer, the Customer accepts the work performed.
1.5. If the Client does not submit his/her written complaints to the Contractor within seven (7) days after the end of the course, the work shall be deemed accepted. The absence of such a written complaint means that the services have been provided on time and of proper quality.
1.6. The Contractor reserves the right to record the events held.
2. Payment and Delivery Terms
2.1. The Customer shall pay for the Services in one of the ways offered on the Website. The Customer shall select and use the method/form of payment for the Services at its sole discretion from the options offered. Security, confidentiality, as well as other terms of use of the payment method/form chosen by the Customer are beyond the scope of this Offer and are governed by agreements (contracts) between the Customer and the relevant organizations.
2.2. Payment for courses / events is made via the appropriate link on the course / training page. During the payment, the Customer indicates his contact information in a special form on the website page. The Customer is fully responsible for the correctness and accuracy of the specified contact information, since it is through these contact details that information will be exchanged. After making payment under this Agreement without invoicing, the Customer receives an automatic payment confirmation on the website https://www.stopfail.com and automatically gets access to the training platform.
2.3. The link to the paid courses / distance learning events is sent to the Customer at the e-mail address specified in the Application only after 100% of the Customer’s funds have been received to the Contractor’s account. If the Customer has paid and has not received a link to take a paid course / distance event 3 business days after payment, you must contact StopFail Support Service at the following email addressstopfailenglish@gmail.com (hereinafter referred to as the Support Service) by providing a copy of the payment receipt.
2.4. Information about participation in the in-person event shall be sent to the Customer at the e-mail address specified by the Customer when filling out the Application within three days after receipt of 100% of the Customer’s funds to the Contractor’s current account. Subsequently, all information about the preparation and holding of the in-person event shall also be sent to the Customer at the e-mail address specified in the Application, as well as posted on the website with information about the event. If the Customer has paid for and has not received information about participation in the in-person event within 3 business days after payment, it is necessary to contact the Support Service by providing a copy of the payment receipt.
